How we handle your data.

Last updated: November 2026

1. Who we are

EXTI Digital Solutions (ABN 93 286 734 805), based in Melbourne, Victoria. Contact: [email protected].

2. What we collect

When you contact us, we receive whatever you choose to share — typically your name, email, business name, and a description of your project. If you become a client, we also collect billing details (handled via Stripe or direct bank — we never store card numbers ourselves).

3. How we use it

To respond to your enquiry, deliver the services you've engaged us for, send invoices, and (if you've opted in) send occasional project updates. We don't sell your data, we don't share it with marketing partners, and we don't run remarketing campaigns based on your visit to this site.

4. Cookies and analytics

This site may use privacy-friendly analytics (Plausible or similar) which doesn't use cookies and doesn't track you across sites. If we later add Meta Pixel or Google Analytics for advertising attribution, we'll add a cookie banner and ask for your consent first.

5. Your rights under Australian Privacy Act 1988

You can request access to the personal information we hold about you, ask us to correct it, or ask us to delete it entirely. Email us at [email protected] and we'll respond within 14 days.

6. Complaints

If you're unhappy with how we've handled your data, contact us first so we can fix it. If we don't resolve it to your satisfaction, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

7. Changes to this policy

We'll update this page if anything material changes. The "last updated" date at the top will reflect the latest version.